Why with us? Experience: 2012 marks the AK Auto's 5th aniversary so we have the experience required to tend to your deepest vehicle related problems. We have a real passion for what we do and we own vehicles- lots of them, we use them, we sometimes break them but we always fix them. We are an honest bunch, we honour your warranties and our commitments. Our pricing is consistent, fair and fixed and we keep your budget in mind at all times. Business Details: Times:We are open from Sunday to Friday 8:00 A.M. to 6:00P.M. , but not on weekends. Vehicles should be dropped off between these times, however, if you have a situation that requires different timing, we do what we can to accomodate you. Bookings: We take the majority of our bookings via direct drop and telephone calls.You can call Ian, the workshop floor manager. His details are on our Contacts page, click on the telephone link at the top right of the page or choose one of these options: Paperwork: We issue detailed VAT invoices, with itemised parts and labour. Should you require the invoice be made out to a company, please provide the company name and VAT number. Pricing: Our labour rate remains fixed for the year (2012).Some jobs are charged per hour while others are charged at a flat rate. It is not possible to list all our prices here, you can give us a call for details. Workmanship: We stand by our work and will always do everything possible to solve any problems arising. We offer a 3 month warranty on all work done, this is in keeping with industry standards, our engine rebuilds carry a 1 year warranty with limitations. We cannot offer warranties on friction parts such as brakes, clutches etc as these are open to abuse. We do not deal with extended warranty or maintenance policy claims. All such claims are to be handled entirely by you, we will however provide you with a detailed report of the problem which you can submit to your service provider. All payments still remain your responsibility. Sometimes the service provider insists on paying the workshop rather than the client, in these cases we simply refund you, the customer, as you would already have paid when fetching the vehicle. Vehicles Covered We work on most of the vehicles available in Nepal. Parts used: We offer you either branded mineral oils or branded synthetic oils for your vehicle services. Since we give a warranty on the parts fitted, it is in our best interests to use better quality parts. Some places we use only genuine parts, other places we can safely recommend other brands.